1. Introduction
At Nopalsea, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information: Personal Identification Information: Name, email address, phone number, mailing address, date of birth, passport details (when required for bookings). Payment Information: Credit card details or other payment information processed securely via trusted third-party providers. Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and referring URLs. Communication Data: Any correspondence you send to us via email, contact forms, or other communication channels.
3. How We Use Your Information
Your data is used for the following purposes: To process and manage your bookings and payments. To communicate important information related to your trip (itineraries, changes, safety updates). To provide customer support and respond to inquiries. To improve our website and services through analytics and feedback. To comply with legal obligations related to travel documentation and safety. To send marketing communications only if you have opted in, which you can unsubscribe from at any time.
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data with: Trusted service providers who assist in trip logistics (e.g., booking agents, local operators). Legal authorities when required by law or in response to valid requests. Payment processors to complete transactions securely.
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our website uses secure encryption protocols (SSL) for data transmission.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Afterward, your information is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have rights regarding your personal data, including: Accessing the data we hold about you. Requesting correction of inaccurate information. Requesting deletion of your data where applicable. Objecting to or restricting certain data processing activities. Withdrawing consent for marketing communications at any time. To exercise these rights, please contact us using the details below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings.
9. Children’s Privacy
Our services are not directed at children under 16 years old. We do not knowingly collect personal data from minors without parental consent.
10. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: bookings@nopalsea.com +52 55 40309955